Vacancy
Team Leader Facilities Support
Your job
Team Leader Facilities Support
Are you motivated to build the facilities support services of Wageningen University & Research? We are looking for an enthusiastic, independent and proactive Facilities Support (FS) team leader.
Your Job
As an experienced team leader, you will work in a customer contact environment. You will form self-managing teams with employees at different locations, each with their own responsibility.
You are able to realize a further professionalization from execution to direction and in the field of hospitality in our services. In addition, you will supervise the team members, you will be responsible for the substantive management of work processes and you will take care of training, planning, recruitment & selection and coaching of the team. Finally, you translate customer needs into appropriate services and ensure that the goals of the team are achieved. You do this in consultation with fellow team leaders and the head of Operational Services.
Your duties and responsibilities:
- You are responsible for the quality and deployment of employees, you draw up an overall annual schedule and periodically evaluate performance;
- You provide a stimulating contribution to the development of employees and address employees on agreements made and results;
- You are (jointly) responsible for the development of Facilities Support in a broad sense, both in terms of service provision and employee development;
- You set the parameters, outline and prioritize, and share responsibility for the standardization of services and processes;
- You maintain close contacts with internal clients (location managers), you monitor quality and translate the service demand into an adequate offer at a good price-quality ratio;
- You are a substantive sparring partner for the internal client;
- You are able to take the lead in certain themes and projects across FS.
Your qualities
Your Qualities
You are a stimulating and coaching manager and obviously have a customer-friendly and service-oriented attitude. You are a real team player, but also able to work independently.
We consider the following competencies important for a good performance in this position: customer focus, planning & organization, environmental awareness, connecting leadership and coaching.
You also possess:
- Minimum HBO working and thinking level;
- Supplemented with training focused on leadership;
- Knowledge in the field of Facility Management;
- Affinity with Health & Safety and HR issues;
- Dutch C1 level is mandatory;
- Several years of experience in the field of (commercial) services.
You will work here
Facility Management is a broadly oriented organizational unit within WUR and responsible for a wide range of services: from housing to automation, from sports facilities to coffee machines and from reception services to purchasing and library services. Facility Management aims to provide students and colleagues with a learning and working environment in which they can work together on the future and get the best out of themselves. An inspiring environment where there is room for meeting, collaboration and relaxation. Our mission is to proactively support and advise WUR so that WUR can also make a difference in the facilities domain.
Within our Facilities Support department, we provide facility services within the research and education buildings of Wageningen University & Research. We do this with over 130 facilities employees and receptionists and 3 team leaders, spread over more than 15 buildings.
We offer you
Your Qualities
You are a stimulating and coaching manager and obviously have a customer-friendly and service-oriented attitude. You are a real team player, but also able to work independently.
We consider the following competencies important for a good performance in this position: customer focus, planning & organization, environmental awareness, connecting leadership and coaching.
You also possess:
- Minimum HBO working and thinking level;
- Supplemented with training focused on leadership;
- Knowledge in the field of Facility Management;
- Affinity with Health & Safety and HR issues;
- Dutch C1 level is mandatory;
- Several years of experience in the field of (commercial) services.
You will work here
Facility Management is a broadly oriented organizational unit within WUR and responsible for a wide range of services: from housing to automation, from sports facilities to coffee machines and from reception services to purchasing and library services. Facility Management aims to provide students and colleagues with a learning and working environment in which they can work together on the future and get the best out of themselves. An inspiring environment where there is room for meeting, collaboration and relaxation. Our mission is to proactively support and advise WUR so that WUR can also make a difference in the facilities domain.
Within our Facilities Support department, we provide facility services within the research and education buildings of Wageningen University & Research. We do this with over 130 facilities employees and receptionists and 3 team leaders, spread over more than 15 buildings.
Do you want more information?
For more information about this position, please contact Loura Bos, Head Operational Services, telephone 0317-484104 or via e-mail; loura.bos@wur.nl
For more information about the procedure, please contact Yvette van Veldhuizen, HR Business Partner via yvette.vanveldhuizen@wur.nl
Do you want to apply?
You can apply directly using the apply button on the vacancy page on our website which will allow us to process your personal information with your approval.
This vacancy will be listed up to and including Monday September 2th 2024
Equal opportunities
Wageningen University & Research (WUR) employs a large number of people with very different backgrounds and qualities, who inspire and motivate each other. We want every talent to feel at home in our organisation and be offered the same career opportunities. We therefore especially welcome applications from people who are underrepresented at WUR. A good example of how WUR deals with inclusiveness can be read on the page working at WUR with a functional impairment.
We are
Wageningen University & Research
The mission of Wageningen University & Research is “To explore the potential of nature to improve the quality of life”. Under the banner Wageningen University & Research, Wageningen University and the specialised research institutes of the Wageningen Research Foundation have joined forces in contributing to finding solutions to important questions in the domain of healthy food and living environment. With its roughly 30 branches, 7,600 employees (6,700 fte) and 13,100 students and over 150,000 participants to WUR’s Life Long Learning, Wageningen University & Research is one of the leading organisations in its domain. The unique Wageningen approach lies in its integrated approach to issues and the collaboration between different disciplines.
Read the 5 reasons why your future colleagues enjoy working at WUR and watch this video to get an idea of our green campus!
We will recruit for the vacancy ourselves and do not appreciate unasked for services from recruitment agencies. However, sharing in your network is appreciated.