Front desk employee

Your job

Are you that enthusiastic, service-oriented and accurate topper who wants to join our front desk team? Then we at Sports Centre de Bongerd are looking for you!
For our university sports center we are looking for a
Front desk employee (28-34 hours)

Your job
As an employee of the front desk you act as the first point of contact and answer questions for our athletes and visitors at the front desk and telephone. You hand out materials and keys, sell sports articles and sports rights and take care of accurate registration. You solve problems and (minor) malfunctions and supervise the (judicious) use of the sports locations, materials, equipment and the observance of the house rules by the users of our location. As an Emergency Response Officer (ERO) you provide assistance in case of sports injuries and you have a coordinating role in evacuations and emergency situations.

The Sports Center is open from 8:30 am to 1:00 am and on weekends from 8:30 am to 7:00 pm. You will work a two-week schedule that alternates between day and evening and weekend shifts. We are looking for a front desk employee for 28-34 hours per week.
You will work together with fellow front desk employees, various sports teachers and employees of the Sports Pub at the sports center at the campus of the University of Wageningen.
 

Your qualities

Your Qualities
You are communicatively strong and have a customer-friendly and service-oriented attitude. You are able to work independently, but certainly not an individualist. In this position the competencies customer orientation, cooperation, accuracy and enthusiasm play an important role.
You also have/are:

• A completed education at least MBO 4 level in hospitality or administrative/secretarial direction OR you have a comparable working and thinking level;
• Some experience in front office work;
• Affinity with sports is an advantage;
• You have a good command of the Dutch (C1 level) and English language. This is mandatory;
• You can work with MS Office programs.

You can see that there are plenty of challenges ahead of you. These challenges can also be seen as development opportunities. So if you do not yet have the track-record required in the vacancy, but do have solid work experience, we would also like to invite you to apply.

You will work here
The Sports Centre de Bongerd (SCB) of Wageningen University & Research (WUR) is responsible for the sports program for students and employees of WUR. A total of 6,500 students and 900 employees actively use the sports center which consists of 45 specialized sports instructors, 9 management and administration staff. The CPC has an initiating and active role in the implementation of the Vital@work health program.
The sports center is located on the edge of campus and is the base for the various student sports clubs. Due to the large number of international students and staff, the language of communication on campus is largely English.
The front desk team consists of 5 permanent employees and several on-call employees. There is an open working atmosphere within the team and people work with great enthusiasm.
 

We offer you

We offer you
CAO WU
Wageningen University & Research offers excellent terms of employment. A few highlights from our Collective Labour Agreement include:

• sabbatical leave, study leave, and partially paid parental leave;
• working hours that can be discussed and arranged so that they allow for the best possible work-life balance;
• the option to accrue additional compensation / holiday hours by working more,  per week;
• there is a strong focus on vitality and you can make use of the sports facilities available on campus for a small fee;
• a fixed December bonus of 8.3%;
• excellent pension scheme.

In addition to these first-rate employee benefits, you will of course receive a good salary. Depending on your experience, we offer a competitive gross salary of between €2.715,- and €3.266,- for a full-time working week of 38 hours, in accordance with the Collective Labour Agreements for Dutch Universities (CAO-NU) (scale 5). Initially, we offer you a one-year contract.

Wageningen University & Research encourages internal advancement opportunities and mobility with an internal recruitment policy. There are plenty of options for personal initiative in a learning environment, and we provide excellent training opportunities. We are offering a unique position in an international environment with a pleasant and open working atmosphere.

You are going to work at the greenest and most innovative campus in Holland, and at a university that has been chosen as the “Best University” in the Netherlands for the 19^th consecutive time.

Equal opportunities
Wageningen University & Research (WUR) employs a large number of people with very different backgrounds and qualities, who inspire and motivate each other. We want every talent to feel at home in our organisation and be offered the same career opportunities. We therefore especially welcome applications from people who are underrepresented at WUR. A good example of how WUR deals with inclusiveness can be read on the page working at WUR with a functional impairment.
 

Do you want more information?

Do you want more information?
For more information about this position, please contact Henk Arts, coördinator Bedrijfsvoering SCB, telephone 0317-484326 or by e-mail henk.arts@wur.nl.
For more information about the procedure, please contact Yvette van Veldhuizen, HR Business Partner, telephone 0317-481504 or by e-mail yvette.vanveldhuizen@wur.nl.

Do you want to apply?
You can apply directly using the apply button on the vacancy page on our website which will allow us to process your personal information with your approval.
This vacancy will be listed up to and including Monday 14^th of October 2024. We hope to schedule the first job interviews in week 43 2024.
 

We are

WE ARE

Wageningen University & Research
The mission of Wageningen University & Research is “To explore the potential of nature to improve the quality of life”. Under the banner Wageningen University & Research, Wageningen University and the specialised research institutes of the Wageningen Research Foundation have joined forces in contributing to finding solutions to important questions in the domain of healthy food and living environment. With its roughly 30 branches, 7,600 employees (6,700 fte) and 13,100 students and over 150,000 participants to WUR’s Life Long Learning, Wageningen University & Research is one of the leading organisations in its domain. The unique Wageningen approach lies in its integrated approach to issues and the collaboration between different disciplines.

Read the 5 reasons why your future colleagues enjoy working at WUR and watch this video to get an idea of our green campus!

We will recruit for the vacancy ourselves and do not appreciate unasked for services from recruitment agencies. However, sharing in your network is appreciated.