Functional Application Support Officer Sr.

Your job

Are you passionate about HR applications that enable easy service delivery for all stakeholders, support the goal of data-driven management and continuous improvement, and ensure transparency and compliance at all times? Within flexible working hours with autonomy in the position and sufficient challenge?

As a (Sr) Functional Application Support Officer, you will contribute to the success of our team by being responsible for all our HR applications and interfaces within the HR IT landscape. Of course, you will do this together with a team of HR Functional Application Managers, HR process and application owners, product owners and other HR stakeholders, from general management and HR operations to Centers of Expertise and HR Business Partnering. Our goal is to improve the user experience with our HR processes and applications at all levels, and you play an essential role in achieving that goal.

As a (Senior) Functional Application Support Officer, you and our HR Processes and Application team are responsible for maintaining our HR applications and implementing new functionalities. You will help refine the requirements and advise our product owners on the functionalities and possibilities, as well as documenting the implemented solutions.

Your tasks and responsibilities as (Sr) Functional Application Manager are:

• you are a subject matter expert of our HR processes and applications for Key Users and 1st-line support, and you also provide 2nd line support for end users;
• you maintain our HR applications, including the releases;
• you contribute to improvement projects and change requests;
• you monitor and guard the functional HR company information.

You will work with a team of HR application managers and product owners with scrum/agile methodologies at least 2 days a week physically on the Wageningen Campus.

Your qualities

You are accurate, take the initiative to help and learn new tools and applications. You are a team player but can also work independently. Integrity, result orientation and customer focus are core values for you.

You also have:

• you have at least three years of relevant work experience as a functional application manager, of which at least one year within the HR domain;
• you have experience in optimising and digitising work processes;
• knowledge of and experience with various HR applications, ADP and ServiceNow is a plus;
• you have a higher professional education (HBO) working and thinking level;
• fluent in Dutch and English;
• excellent analytical and communication skills.

In our international work environment, more and more communication is in English. Fluency in Dutch and English is required for this position B2. If you don't have this level yet, we will of course help you and you can contact our language centre Wageningen in'to Language.

You can see that there are plenty of challenges ahead of you. These challenges can also be seen as development opportunities. So if you do not yet have the track record that is requested in the vacancy, but do have solid work experience, we would also like to invite you to apply.

We offer you

When it comes to terms of employment , Wageningen University & Research is the place to be. Highlights from our CLA are, for example:

• working hours that can be determined in consultation, so that an optimal work-life balance is possible;
• the possibility of accruing extra compensatory hours by working more;
• sabbatical leave, study leave and partially paid parental leave;
• There is a lot of attention for vitality and you can use the sports facilities on campus at an attractive rate;
• a structural end-of-year bonus of 8.3%;
• excellent pension scheme through ABP.

Of course, these excellent fringe benefits also come with an appropriate salary. Depending on your experience, we offer a competitive salary of at least € 3,245 to € 5,035 for a full working week of 36 hours in accordance with the Collective Labour Agreement Wageningen Research (scale 10). This position is for 27 hours per week. Initially, we offer you a one-year contract, which will then be extended to a contract for an indefinite period of time if there is mutual enthusiasm. Of course we are happy to talk to you if you have any questions about this.

Wageningen University & Research encourages internal advancement opportunities and mobility with an internal recruitment policy. There are plenty of options for personal initiative in a learning environment, and we provide excellent training opportunities. We are offering a unique position in an international environment with a pleasant and open working atmosphere.

You are going to work at the greenest and most innovative campus in Holland, and at a university that has been chosen as the “Best University” in the Netherlands for the 19th consecutive time.

Coming from abroad
Wageningen University & Research is the university and research centre for life sciences. The themes we deal with are relevant to everyone around the world and Wageningen, therefore, has a large international community and a lot to offer to international employees.

Because we expect you to work and live in the Netherlands our team of advisors on Dutch immigration procedures will help you with the visa application procedures for yourself and, if applicable, for your family.
Feeling welcome also has everything to do with being well informed. Wageningen University & Research's International Community page contains practical information about what we can do to support international employees and students coming to Wageningen. Furthermore, we can assist you with any additional advice and information about for example helping your partner to find a job, housing, or schooling. Finally, certain categories of international staff may be eligible for a tax exemption on a part of their salary during the first five years in the Netherlands.

Do you want more information?

For more information about this position, please contact Katalin Szigeti, Team Lead HR Processes and Applications by email katalin.szigeti@wur.nl. 

For more information about the procedure, please contact Edvard Jongschaap, Sr Corporate Recruiter, 0317 – 489 178. Or by email: edvard.jongschaap@wur.nl

Do you want to apply?
This can be done directly via the application button next to the vacancy on our website so that we can process personal data with your permission.  

This vacancy is open until Monday September 2nd, 2024. But don't wait to apply. As soon as we receive interesting applications, we will schedule the interviews.

Equal opportunities
Wageningen University & Research (WUR) employs a large number of people with very different backgrounds and qualities, who inspire and motivate each other. We want every talent to feel at home with us and to be offered the same career opportunities. That's why we especially welcome applications from people who are underrepresented at WUR. A good example of how WUR deals with inclusivity can be read on the page Working at WUR with a disability.   

We are

The mission of Wageningen University & Research is 'To explore the potential of nature to improve the quality of life'. Within Wageningen University & Research, Wageningen University and the specialised research institutes of the Wageningen Research Foundation join forces to contribute to the solution of important questions in the field of healthy food and the living environment.

With approximately 30 branches, 7,600 employees (6,700 FTEs) and 13,100 students and more than 150,000 Lifelong Learning participants, Wageningen University & Research is one of the world's leading knowledge institutions in its field. The integrated approach to the issues and the collaboration between different disciplines are at the heart of the unique Wageningen approach. Our employees indicate these points as good reasons to come and work at WUR: read the 6 reasons to come and work at WUR 



We are recruiting for this vacancy ourselves. Acquisition is not appreciated, but sharing in your network is