Education Experience for teachers & staff

The Education Experience Team gathers feedback from teachers and staff members in our sessions to understand their needs and opportunities.
We use these insights to drive improvements and enhance the education experience for everyone at WUR.

How to join a session?

Click the button below to sign up for our sessions. You can choose which sessions you'd like to join. Most are held on campus during lunch breaks, and we provide free vegetarian lunches.

After you sign up, we'll send you an Outlook invite and an email with details about the session location.

On the day of the session, just show up at the specified location at the announced time!

What happens during a session?

The sessions last about 2 hours. We provide food and drinks suitable for the time, such as lunch and juice, coffee and cookies, or soda and snacks.

A facilitator will guide you through one of our methods, like Customer Journey, Awareness Mapping, Design Thinking, or Make Your Mark. You'll work in small groups with teachers or staff members from across WUR, sharing your experiences.

In some sessions, we mix teachers and students into groups; we'll always let you know beforehand if this is the case.

Our organisational embedding

The team is part of the Education & Student Affairs department at WUR. We organize sessions in consultation with our clients, who can be department heads, product owners, program directors, project leaders, or anyone else at WUR with the capacity to make changes.

Our goal is to provide insights to WUR teams to improve education-related processes and services.

Our way of working

Clients usually come to us with research questions about their service or tool. One of our product managers will schedule an intake meeting to discuss these questions and determine if our methods are suitable. If so, we’ll plan a session.

After the session, one of our analysts will process the data and send the results to the client. These results will also be shared with session participants via email.

Once the results are delivered, it’s up to the client to use them to improve their system or tool. We will follow up periodically over 9 months to review the client’s progress and any changes made.

Examples of previous topics

In recent years, we’ve gained insights into various topics for teachers and staff, including:

  • Brightspace
  • Teaching a course
  • BYOD (Bring your own device)
  • Privacy and Security

You can find out more about our topic's results here!

What's next? (Upcoming topics)

Scenarios for the future of MyWURToday

The university is currently exploring the future of myWURtoday and would like to understand which scenarios and new tools would best fit your needs. In this session, you’ll first identify your personal needs regarding the future of myWURtoday individually. Afterwards, you will discuss various scenarios in groups. We will conclude the session by sharing each group’s perspectives with the other groups and the client.

If you're interested, you can join the session either on Monday 25th of November or Monday 2nd of December. If you can't join, there is sometimes the option to fill in our Miro board or surveys we send.

Stay informed of sessions and results!

You can follow our intranet group Education Experience for announcement of our sessions and the results of all sessions. You can also sign-up for our newsletter (6 times a year) in the right column of this page.

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