Laptop, software & service
A laptop is indispensable for your studies. In computer practicals, the use of your own (Windows) laptop with a CANS/RSI prevention set (laptop riser, keyboard and mouse) is the standard. You can also take digital exams on your own laptop.
- As a WUR student, you receive an excellent discount on purchasing a laptop at the WUR LaptopShop with outstanding service. These devices meets all the requirements to ensure you are ready for your studies.
- New: From now on you can rent a sustainable laptop in the WUR Laptop rental shop. Read more here!
- You will be able to use the study and course software on your laptop through the WUR AppStore.
- You can prevent physical complaints using your laptop with the CANS/RSI set.
Q&A about laptop, software and support
Who can help me if I have issues with my laptop?
You can take your laptop to ServicePoint IT in Forum. They will take a look at your laptop and help you as much as possible – regardless of whether you purchased your laptop from the WUR LaptopShop or elsewhere. If you are unable to drop by, you can also call the ServiceDesk IT: + 31 (0) 317 4 88888.
How can I get the WUR AppStore on my laptop, so I can install software for my course?
To use the study and course software safely you need to connect your laptop to the WUR network once with your WUR account, which will be provided as soon as your registration has been completed. Windows 10 education (a free update is available on SURFspot.nl) or Windows professional is needed on your laptop to be able to access the WUR AppStore. Install the WUR AppStore before the educational period starts. A lot of course software can be used throughout your studies.
Step-by-step instructions and detailed manuals are available on the WUR-AppStore section on the Student Support website
Can someone help me to install the software I need?
Can I use a MacBook for my studies?
What should I do if I can't afford to buy a laptop?
Is it possible to use a WUR laptop on a temporary basis?
Yes, in some cases it is possible to use a second-hand or refurbished laptop on a temporary basis.
1. If your laptop is broken, you can take it to ServicePoint IT to have it repaired. While it is being repaired, you can borrow a laptop. (This is only possible for premium-brand laptops, or laptops from the WUR LaptopShop.)
2. As an exchange student, you can use a WUR laptop for a maximum of six months, after handing in your own laptop. You can request this via ServicePoint IT in Forum